26.07.21 -08.55am -  Our phone lines have been down, they are back up and running, sorry for any inconvenience

Want to opt out of the National Data Sharing For Research and Planning?

Here are your options:

1. Via the 'Your Health' section of the NHS APP

2. Calling 0300 303 5678

3. Via

There is no need to contact your GP Practice

Please click on the link below to view the leaflet from Public Health England  

Covid-19 Guide For Adults Leaflet

  - Visit Neston & Willaston PCN Facebook page for up-dates

Please click on the link below for details on

How to Confirm your Covid-19 Vaccination Status for Travel

 Neston Surgery


Dear Patient,


Throughout the pandemic, we have strived to make Neston Surgery as safe as possible for our patients and staff. We will continue to do so going forward, and from the 19th of July, nothing will change at the Surgery. Patients will still need to wear a mask, socially distance and use hand sanitiser when attending the Surgery and our patient-facing staff will continue to wear PPE.


We do understand that it can be frustrating but we know that when the patients come to us they may be sick and vulnerable, and some cannot receive the Covid vaccine due to medical reasons, so we feel it would be wrong to not continue with these small precautions that can help to protect the patients and staff.


Thank you in advance for your cooperation.


Dr Awan and Partners


Please click on the link below regarding recent Covid-19 AZ Vaccine Concerns

Despite recent media coverage outlining a national supply issue, everyone in Cheshire West who has already had their first dose COVID vaccine will be offered their second dose within 12 weeks. Available vaccine supply is being prioritised for this purpose.

Most vaccination services in Cheshire West started vaccinating patients in early January and it has been determined nationally that second doses should be offered as close to week eleven as possible, following first dose.

Clinics are carefully planned around confirmed vaccination delivery dates in order to minimise disruption to patients. When confirmation of the delivery date for second dose vaccines has been received your GP practice will contact you to arrange your second dose appointment.

Once we have a delivery we will contact the patients, please avoid coming to the surgery to book your appointment as we have Covid-19 measures in place. The notification of delivery can be at very short notice and the Surgery Staff are working extremely hard to ensure all clinics are fully booked.

Depending on which vaccine we receive will determine which site it will be delivered from and we will informed you at the time of booking.

We would like to thank you for your continued support during this time.

We know that many people are eager to be vaccinated as soon as possible. We also understand that some patients will be concerned that they are not in the first groups for vaccination but may feel their circumstances or condition means they should be.

The decision about which order people are vaccinated in is set nationally by the Joint Committee for Vaccination and Immunisation (JCVI). Your local GP practice or individual GP is not allowed to vary from that priority order and is unable to make exceptions in individual cases. Your medical consultant or local counsellors are also unable to agree a variation from the national rules.

GP practices are working together to ensure they can vaccinate patients as quickly as possible and they appreciate your support in this regard and your understanding as they progress through the groups for vaccinations as quickly as possible.
slide 1

Accurx banner


Welcome to Neston Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.           There will be a link to the service below this information when this service starts


All appointments will continue to be triaged by a Doctor. You will not be able to directly book a routine face to face appointment. Receptionists will ask you for brief details and a Doctor will call you back. If the Doctor then needs to see you they will arrange the appointment. There are some online bookable telephone appointments available through Patient Access. To register for online access please contact the Surgery.

Contact us online

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.           There will be a link to the service is at the top of this page. Click on "Submit a new request"

Face Masks/coverings

It is now becoming compulsory to wear face coverings in many environments. We recognise that some people for many reasons are unable to wear them. The Doctors cannot write face mask exemption letters for patients. To support people who may not be able to wear them please click on the link below for an exemption card

Face Mask Exemption Cards

COVID-19 cards

Baby/toddler immunisations. We have always had a drop in Baby Clinic on Tuesday morning but would parents now please contact the Surgery to make an appointment for this clinic. This is a temporary arrangement during this current time. The Clinic runs from 10.30am-12.20pm. Please bring your mobile phone with you and wait in the car. The Nurse will phone you when she is ready for you to come in. Thank you

Information from Neston Surgery -  Please click on the link below

Latest information from the Surgery

Covid19 Antibody test

As part of the national response to COVID-19, antibody testing is now available in Neston Surgery for some patients.

Patients who are already having blood taken as part of other tests (either in hospital or in

their GP practice) may be asked whether they would like an antibody test. The test is

completely voluntary but your test results will be used for statistical purposes. Although any information used will be anonymous

It’s important to note that this is not a test for immunity, there is no strong evidence yet to

suggest that those who have had the virus develop long-lasting immunity which would

prevent them from getting the virus again you should continue to socially distance and follow Government guidelines. Antibody testing at this stage is useful primarily to improve our understanding about the spread of the virus.

For the latest information about the antibody tests, please go to:


For Questions and Answers about the Antibody test click below

Antibody test FAQs

During this unprecedented time information sharing is critical to the response to COVID-19. Many organisations, including GPs, are being asked to share information with different organisations and adapt their working practices to support this response and deliver care to their patients. While these are unusual times we must ensure that personal data continues to be utilised in a lawful manner.

Click on the link below to view the Covid 19 Privacy Notice 


Covid19 Privacy Notice

If you are self-isolating and cannot work because of coronavirus (COVID-19) you can get an ‘isolation note’ online from NHS 111. You do not have to go to the Surgery or a hospital

For the latest Coronavirus information and advice visit

Doctors are unable to sign Insurance cancellation certificates if you decide not to travel due to COVID19 - click on the link below

Travel cancellation certificates

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription. Please note that during Covid recovery many of the services we offer continue to be disrupted

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


All our consulting rooms and treatment facilities are at ground level. There is ample car parking for disabled drivers and entrance ramps to the building to make access easier.

Notes from Heather

A letter from Heather October 2020

Heathers News March 2019

Heathers News July 2018

Heathers News October 2017

Heathers News March 2017

Heathers News August 2016

Heathers News March 2016


View Medical Records

If you wish, you can now use the Internet to view your coded care record.  You will need to come to the Surgery to complete a specific Access form for this. You will need to bring photographic proof of identification with you. A gp will examine your records to establish whether having access to your records is likely to cause you harm or distress. You will be given log on details that are unique to you if your application is successful.

You will only be able to view records from the date of access, not past medical records.

It will be your responsibility to keep your login details safe and secure. If you suspect that your record has been accessed by someone else then you should change your password immediately

If you printout informatiom from your record it is your responsibility to keep this secure 

For further information please read the leaflet below

Patient leaflet for Online access to medical records

Click here to view your medical records.



(Site updated 26/07/2021)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website