GP Practice Enhanced Access - Neston & Willaston Primary Care Network (PCN)

Please find the link below to complete a questionnaire

Vaccinations for the over 75's and certain clinically vulnerable patients will  be available at Neston Medical Centre by appointment only , you may receive a text link to book, or call 0151 336 4121 for dates and availability

We have a new email address for requesting your medications

This will be changing on 1st July 2022 to  

Please allow two full working days to process your request


We are occasionally sending text messages to patients with a link attached for a questionnaire to be completed. Thank you for your co-operation if you receive on of these texts.

 Patients will still need to wear a mask, socially distance and use hand sanitiser when attending the Surgery and our patient-facing staff will continue to wear PPE.


We do understand that it can be frustrating but we know that when the patients come to us they may be sick and vulnerable, and some cannot receive the Covid vaccine due to medical reasons, so we feel it would be wrong to not continue with these small precautions that can help to protect the patients and staff.


Thank you in advance for your cooperation.


Dr Awan and Partners 

Practice Management

Mrs Heather L Elkin (f)

I took over the role of Practice Manager in June 2014 after working at the Surgery for the previous 8 years, my role was previously the Surgery Business Manager. One of my main roles as the Practice Manager is to ensure the Surgery runs efficiently to provide the best possible experience and outcome for all patients. There are times when things do not run smoothly or there are problems that cannot be sorted out at Reception. Please do contact me, I will do my best to resolve any problems you have. I am committed to supporting the patients and staff at the Surgery.

A little about myself. I was a Registered Nurse for over 25years working on a surgical ward, in occupational health, elderly care and in private health care managerment. I have two grown up children, I have a passion for Giraffes and enjoy going on trips with my husband in our vintage motorbike and sidecar, please wave if you see us!


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. they have a very busy and difficult job to do, dealing with telephone and over the desk enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, filing notes and scanning hospital letters, giving out test reults, updating patient records and registering new patients.


The secretaries deal with the doctors’ letters and referrals to hospitals and clerical tasks. The secretaries also record a great deal of information on the computer system. As you will see, a great deal of work goes on behind the scenes to give you, the patient, a pleasant friendly practice.

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