Welcome to Neston Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Your Doctor may refer you to a specialist. It ofen takes a while for this to be processed through the hospital system. Please contact the Surgery if you have not heard anything from the hospital Choose and Book team within 10days or 4weeks if your referral is to the MSK(Physio/orthopaedic) Service
Direct Access to Physiotherapist
For certain conditions you can now book an appointment with a physiotherapist instead of a Doctor. To access this service you cannot have previously seen the Doctor with the problem. The physiotherapist can assess:
- Sprains& Strains
- Joint Arthritis
- Back Pain
- Neck Pain
- Trapped Nerves
If you feel that it would be more appropriate to see a physiotherapist instead of a Doctor you can book an appointment at the Surgery. The Physiotherapy Clinics are held at Neston Surgery, Neston Medical Centre and Willaston Surgery
The Surgery is now open from 6.30pm-8.45pm on Monday and Thursday. This is for Routine appointments only. This is not an emergency service or Walk in Centre.
These appointments can be booked by telephoning 01244 385 422
Appointments are also available for patients from other Surgeries
The Care Quality Commission (CQC) are the independent regulators for all health & social care services in England. They inspect all care services to check that the service meets government standards or rules for the delivery of good and safe care. Neston Surgery were inspected in July 2016. The report can be found in the link below
CQC Inspection report July 2016
Flu Vaccines 2016
We have Clinics for patients to have the Flu vaccine this year. Our main Clinics will be on Saturdays in October. If you are over 65yrs or have Diabetes or have a chronic condition of the lungs, heart, kidney or liver, if you have had a stroke, have a neuralogical disease, have lowered immunity, if you are pregnant or are a Carer for someone who is dependent on you you can book for your Flu vaccine.Bookings will be taken from mid August
Please make a note of your appointment time and date and if you cannot attend please let us know as soon as possible. Thank you
Prescriptions for Minor Ailments and Gluten free food
Following a recent public consultation a deceision was taken by NHS West Cheshire CCG to stop prescribing treatments and medicines for short term/minor conditions/ailments and gluten free food. These changes came into effect from 1st October 2016. Plaese clink on posters below for further information
Gluten free foods
Prescribing self care medications
Named responsible GP
All patients will now have a named "Responsible Doctor" who will act as a point of contact to coordinate your care. To keep this process simple we have made your registered Doctor your Responsible Doctor.
Many patients see other Doctors within the Practice, this is absolutely fine - there is no need to change who you see. The "Responsible Doctor" is more of an administrative role, but they will will work closedly with the Doctor you normally see in helping to coordinate your care.
You can get expert advice and treatment for many Minor ailments from your local Pharmacist
Details of Minor ailments for the Pharmacist
How Information about you helps us to provide better care
Poster Patient Information - For further information see Care data in lastest news