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Appointments

circled_dayThe surgery operates a booking system for patients. A certain number of appointments are reserved each day and these may be booked up to two weeks in advance. Please note, there are only a certain number of these appointments available.

There are a number of appointments that can be booked On Line. You will need to visit the Surgery to request a On line access code and then regoister for online services by using the icon on the home page of this website

From July 2016 we are piloting telephone consultations. These are for review appointments (NOT medication reviews) or for an appointment where it will not be necessary for the Doctor to examine you. There are only a few of these appointments each morning - they will not be replacing face to face appointments with the Doctor but may assist people that work or find it difficult to get to the Surgery.

If you require to see a doctor on the day, contact a receptionist to book an appointment. If all the appointments for the day have been taken and you need to see a doctor, you will be asked for information to complete a triage form. The duty doctor will review the triage forms and you will be contacted during the day to be given either an appointment or advice. If you are ill and need to see a doctor you will be seen that day; however, it may be late, after normal surgery hours.

Practice Nurses

The nurses’ appointment system is different as you may book up to one month in advance. All patients between the age of sixteen and seventy five who have not attended the surgery within three years, are welcome to attend a general consultation and will be offered appropriate health checks.

Patients aged seventy-five and over who have not attended within twelve months are welcome to attend for a general consultation and will be offered appropriate health checks. This general consultation may take place in the patient’s home where, because of the patient’s medical condition, it is deemed appropriate to do so.

Telephone Advice

To speak to a doctor please telephone the surgery between 14:00 and 14:30. If the doctor you wish to speak to is unavailable please leave a message and the doctor will call you back as soon as it is possible to do so.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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